About

People first — always

Third Chair HR was founded on a simple belief: when you take care of people and build a healthy culture, success takes care of itself.

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Meet the founder

Crystal Mercer

[ Placeholder bio — Crystal, replace with your own words. ] Crystal Mercer is the founder of Third Chair HR, bringing [X years] of experience in human resources and labour relations across [industries]. She’s spent her career in the room for the moments that matter most — hiring decisions, tough conversations, grievances, and the everyday work of building healthy teams.

She started Third Chair HR to give business owners and leaders something they rarely have: a trusted HR partner who is practical, human, and genuinely in their corner. Whether it’s standing up an HR function from scratch or coaching a manager through a conversation they’ve been dreading, Crystal brings calm, clarity, and care.

Credentials & highlights: [ e.g., CPHR designation, degree, notable experience — add here. ]

Work with Crystal
What guides us

People. Culture. Success.

Not just words on a logo — the order we actually work in.

People

Behind every policy and every hard call is a human being. We never lose sight of that.

Culture

Trust, fairness, and clarity aren’t nice-to-haves. They’re the foundation everything else is built on.

Success

Healthy people and culture lead to a healthy business. Results follow — reliably.

The Third Chair HR emblem
The story behind the name

Why “Third Chair”?

Picture the hardest workplace conversations. There’s a chair for the leader and a chair for the employee — and a lot hanging in the balance.

The third chair is the one that brings something different into the room: neutrality, experience, and a steady plan. It’s the seat that helps both sides be heard and helps the business move forward fairly.

The gold chair in our logo — marked HR / LR — is that seat. It’s the perspective Third Chair HR brings to every client.

How we work

Practical, human, and in your corner

Right-sized

From a one-time conversation to ongoing fractional HR — you only take what you need.

Plain-spoken

No jargon, no lectures. Clear advice you can actually use on Monday morning.

Fair to everyone

We protect your business and treat your people with respect. Those goals aren’t at odds.

Let’s talk

Let’s build something people-first together

Book a free consult and see what a true HR partner feels like.